Terms and conditions and Privacy Policy

Last updated: 13/05/2025

Welcome to MediMix. By accessing this website, you agree to the following terms and conditions as well as our privacy practices, in accordance with South African law including the Protection of Personal Information Act (POPIA) and the Electronic Communications and Transactions Act (ECTA).

1. Website Usage

This website is owned and operated by MediMix. By using this website, you acknowledge that:

• All content is provided for general information purposes only and does not constitute medical advice.

• You use this website at your own risk.

• MediMix reserves the right to update or change these terms without prior notice.

2. Medical Disclaimer

Information on this website is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for any medical concerns.

3. Intellectual Property

All text, graphics, logos, images, and content on this site are the property of MediMix or its licensors and may not be copied or reproduced without prior written consent.

4. Appointments and Services

By submitting forms through this website (e.g., appointment requests), you agree to provide accurate and complete information. Confirmation of appointments is subject to availability and follow-up by MediMix staff.

5. External Links

This website may contain links to third-party websites. MediMix is not responsible for the content or privacy practices of such external sites.

6. Privacy Policy

a) Collection of Personal Information

We may collect personal information including your name, contact number, email address, and health-related information when:

• You fill out forms on our website

• You book appointments or request services

• You contact us directly

b) Use of Information

We use your personal information to:

• Schedule appointments

• Respond to queries

• Provide medical and customer services

• Comply with legal and regulatory obligations

c) Protection of Information

MediMix is committed to safeguarding your personal information. We implement industry-standard measures to prevent unauthorized access, disclosure, or loss.

d) Sharing of Information

Your personal data may be shared only with:

• Medical professionals involved in your care

• Third-party service providers under strict confidentiality agreements

• Legal or regulatory authorities when required by law

e) Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time (subject to legal or contractual restrictions)

Requests can be directed to: info@medimix.co.za

7. Cookie Policy

Our website uses cookies to enhance user experience and monitor site performance. You can manage cookie preferences via your browser settings.

8. Contact Information

For queries related to these terms or our privacy practices, please contact:

MediMix at Newmarket
Nr 1 Riboville Street, Newmarket Park Ext. 15, Alberton, 1449

MediMix at 200 Rivonia
200 Rivonia Road, Morningside, Sandton, 2057

Phone: 087 821 6600
Email: info@medimix.co.za